Office of the Registrar

Traditional Undergraduate FAQ


General Questions

How do I obtain a transcript?
How do I obtain an enrollment verification for insurance or scholarship purposes?
Where can I find my class schedule?
Graduate School needs my GPA in my major. How do I calculate this?
How do I use the E-NET Student Services?
I lost my E-Net username and password. How can I get the information needed to log in?
How do Teacher Course Evaluations get used?
Is every course evaluated every semester?
What should I do if I think a course should have been evaluated but it was not? 
What are “credits”?
What is the “core curriculum”?
How do I “declare a major”?
When will I get my final grades?
How do I find out what special requirements are needed for me to declare a major?
Who are the department chairs and why would I need to contact them?
How do I create an individualized major?
How are graduation requirements determined?
How do I change my advisor?
How do I “CLEP” out of a course?

Registration Question

Who is my advisor?
What is all that writing at the top of my degree audit and do I need it for registration?
How do I find out how many credits I have?
How can I find what classes are available each semester?
When am I eligible for ON LINE Registration?
What do I do when a class is full, but I want to take it?
Can I drop a class and add another after the first week of classes?
When is the last day to withdraw from a class without academic penalty?
How do I withdraw completely from Eastern?
How do I register to do a Directed Study or Individualized Instruction?
How do I go about auditing a class?
What are the Pass/Fail and Pass/No credit options? How do I sign up for them?
Do I need to take a language?
How do I take a class at Rosemont, Cabrini, or Villanova?
I have been asked to be a teaching assistant. How do I register for it?
I need to take courses this summer. Can I go to a college close to my home?
What are the computer requirements for On Line and Tech Enhanced Courses?
Do my parents have access to my academic information?

Graduation Questions

What courses do I need in order to graduate?
How do I declare my intention to graduate?
When will I receive information about the graduation ceremony?
Who is eligible to participate in Spring Commencement?
I lost my diploma. How can I get a replacement?

Study Abroad Questions

Who do I talk to about studying abroad? 
What programs are available for Eastern students who want to study abroad?
What do I have to do to make sure my financial aid transfers to my chosen study abroad program?
How do I make sure my credits transfer from my study abroad program?

OFFICE OF THE REGISTRAR
EASTERN UNIVERSITY
(610) 341-5853


How do I obtain a transcript?
To obtain an Eastern transcript you may mail your request to the Office of the Registrar at 1300 Eagle Road St. Davids, PA 19087. Alternatively, you may fax the request to (610) 341-1707. A downloadable form is available on our web site under Downloadable Printable Forms. Requests should include: your name and any former names, personal address and phone number, social security number, dates of attendance, and your actual signature with the date. Include the full recipient address. Please allow up to 3-5 business days for processing. 

* You may print you Academic Record (unofficial transcript) and your grades for any semester or session at Eastern University by visiting E-Net Student Services.

If you have questions regarding your transcript request, contact Jean Miller at: 610 341-5853.

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How do I obtain enrollment verification for insurance or scholarship purposes?
To obtain an Eastern Verification letter you may mail your request to the Office of the Registrar at 1300 Eagle Road St. Davids, PA 19087. Alternatively, you may fax it to (610) 341-1707. A downloadable form is available on our web site. Requests should include: student’s full name, personal address and phone number, and social security number. Include the full recipient address or fax number along with all other pertinent information, such as policy numbers. Please allow up to 3-5 business days for processing.
If you have questions regarding your enrollment verification request, contact Christopher Montgomery at:610 225-5011.

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How do I change my address?
In order to change your address, a student can complete the web form for address change and fax it to (610 341-1707) or mail to us at Office of the Registrar, Eastern University, 1300 Eagle Road, St. Davids, PA 19087. To ensure the security of your records, you are required to supply us with your student ID or social security number and dated signature and to indicate which address you are changing. Your permanent or billing  address is the address where the University sends bills and other similar official letters. During the semester, the University sends student related information to your campus post office box, or to your local off-campus address.

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How can I find what classes are available each semester?
In order to check for courses being offered, you may use the Complete Schedule of Classes located here on our web site.  To check on whether there are seats available in a specific class, please log in to your student services account, set the correct session and year, and click on course catalogue.  You will be able to check on course availability course by course that way. 

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What do I do when a class is full, but I want to take it?
Students may register for classes that are full by having the instructor grant permission. Instructors may sign the student’s registration form by the appropriate class, e-mail the Registrar from their Eastern email account, or sign the add-drop form during the first week of class.

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Where can I find my class schedule?
You can look up your schedule on the E-Net student services at https://genesis.eastern.edu/

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A graduate school needs my GPA in my major. How do I calculate this?
Students may calculate their major GPA by listing each course taken, its credits and letter grade. Multiply the credit hours and the letter grade point value (catalog, page 71) for each course. Add the credits. Add the point values. Divide the total credits into the total point values. This gives you your GPA.

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What courses do I need in order to graduate? 
For entering students, pick up a catalog for your entering year and read the ‘Graduation Requirements” section. Get your Eastern user name and password from Academic Computing or the Registrar’s Office and go to E-Net Student Services on the web page to view your degree audit.
For returning students, go to E-Net Student Services and read your degree audit. It provides core and major requirements.
For other graduation questions, contact Lori Bristol 610 341-5010.

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How do I declare my intention to graduate?
There is a section on the hard copy of the registration form that asks for the intended graduation date and name you would like on your diploma. If you have filled out this section at any time, the Registrar’s Office will be tracking you for graduation on that date. If you would like to change or declare your intended graduation date, you may send a note or an email to Lori Bristol (lbristol@eastern.edu).

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Who is eligible to participate in Spring Commencement?
You are eligible to participate in Spring Commencement if you will complete all degree requirements by May 31 of that year. If you are currently taking a course elsewhere, you must submit proof of registration to the Registrar's Office before that date. If you plan to take additional coursework in the first summer session, you must petition to participate in commencement -- permission is not automatic. Forms are available in the Registrar's Office.

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When will I receive information about the graduation ceremony?
Brochures containing information about the December ceremony are mailed to candidates in early November. Brochures for the May ceremony are mailed in late March. Earlier in the semester (October and February) you can expect a mailing from Herff-Jones, our graduation attire company, to alert you to cap and gown fitting dates.

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I lost my diploma. How can I get a replacement?
Send a written request stating the reason that you need a replacement diploma to Lori Bristol in the Registrar’s Office. There is a replacement fee of $35.00 that must accompany the request. The amount is payable in check or money order only, and should be made out to Eastern University.

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How do Teacher Course Evaluations get used?
Once compiled, the results, including student comments, are returned to faculty and their department chairs. In addition, summaries for each department are given to the Deans. Faculty must include evaluations in their review for retention as faculty, and for promotion or tenure decisions, so administrators are using these evaluations for making decisions on who teaches here several times. However, these decisions are not made without working with promising faculty to improve teaching and student interaction. And processing times are at least a month after they are done, so the decision to not rehire a faculty for "bad” evaluations will only happen over time, not the very next semester.

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Is every course evaluated every semester?
No, that was only done for the last two years during our trial period of using the IDEA evaluations. Starting again fall 2004, full-time faculty may choose to evaluate a minimum of two courses, while adjunct faculty generally have all courses evaluated. Remember, any course that has less than four students enrolled or that was chosen by the department as not appropriate for evaluation will not be evaluated at all this fall. This includes some lab courses, student teaching, teaching assistantships, some practicums, music lessons, independent studies and internships.

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What should I do if I think a course should have been evaluated, but it was not?
If you were absent and missed the evaluation of a class, you will not be able to evaluate it. However, if a class just didn't get evaluated and you have something you'd like the administration to know about a class (either favorable or unfavorable), you may write a letter to the department chair or dean for that course, expressing your opinion. Alternatively, you may make an appointment to talk to a department chair or appropriate Dean, if you would rather discuss your opinion in person. If you need help getting to the right person, you may contact either the Dean of Arts and Sciences office (X5893) or the Office of Institutional Research (X5898) with your questions.

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What are “credits”?
One college credit is based on 15 class hours of 50 minutes each. Each course has designated credits. At Eastern, most courses are three credits. “Credit hours” and “semester hours” are other names for college credit.

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What is the “core curriculum”?
Courses from Humanities, Social Sciences, and Natural Sciences for the “core” of Eastern’s liberal arts curriculum. It’s described in the Eastern catalog and is required of each student. The entire core curriculum is printed in the Eastern catalog.

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How do I “declare a major”?
You get a Major Declaration card from the Registrar’s Office and meet with the head of the major department, the Department Chair. The Chair interviews you and signs your card, which you return to the Registrar’s Office.
For assistance with major/minor declaration, contact Devon Cockerill  610 341-5856.

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How do I find out what special requirements are needed for me to declare a major?

Business
Students interested in majoring in business should take the following three classes during their first two years of study and pass them with at least a C: BUSA 102, Business as a Profession; ECON 203 or 204, Principles of Economics; ACCT 107, Accounting Principles. Students are also required to submit one recommendation, an essay, and a resume in order to be admitted to the Business department

Education
Students who wish to enter the teacher preparation program must show evidence of: 1. Completion of 48 undergraduate credits including two math courses and two English courses, including one in literature and one in writing. 2. A passing score on The Praxis Tests. These should be taken in the second year of college. 3. Meeting the minimum required GPA (see current Ed. Handbook for specific requirements). 

Social Work
Students interested in majoring in social work must apply for admission to the department during the spring semester of their sophomore year. Upon application, students will be required to evaluate themselves and will also be evaluated by the social work faculty. Students are encouraged to seek employment or volunteer opportunities in social service agencies before applying to the department.

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Who are the department chairs and why would I need to contact them?
Students should contact departmental chairs for the following purposes:

  1.  To request that a course taken at another institution be transferred in to fulfill a particular requirement.
  2. To explore the possibility of pursuing a major.
  3. To have major declaration card signed. 

2009-2010 Department Chairs

Astronomy
David Bradstreet 

Biology
Maria Fichera

Business Programs
Tod Gilmore and Lindy Backues (Co-Chairs)


Chemistry
Jeanne Bundens

Christian Studies
Dwight Peterson 

Communications
John Pauley 

Dance
Karen Clemente

Education
Helen Loeb and Heewon Chang


English 
Christopher Bittenbender

Fine Arts
Ron Matthews

Health Science/Biokinetics
Patricia Reger

History
Gary Jenkins

Language
Elvira Ramirez

Mathematics/ Computer Science
Nicola McLallen

Missions/Anthropology
Eloise Meneses

Music
Ron Matthews

Philosophy
RJ Snell

Political Science
Kathryn Lee

Physical Science
Joe Giammarco

Psychology
Mary Van Leeuwen

Social Work
Edward Kuhlmann

Sociology
Michael Roberts

Youth Ministry
Darrell Pearson

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Do my parents have access to my academic information?
At the post-secondary level, pursuant to the Family Educational Rights and Privacy Act of 1974( FERPA) and university policy, parents have no inherent rights to inspect your academic records. Parents, or guardians, who request information from your student records must complete an access form and mail, fax, or bring in copies of the first two pages of the income tax record. In order to streamline this process, the Office of the Registrar has a Student Permission form that will allow you to grant access your parents/guardians access to your academic records. This can include but is not limited to discussions with campus personnel regarding course work in progress, grades, financial aid information, tuition and fee status, and copies of, and conversations about other information from your academic record. The completed form will be on file in the Office of the Registrar, unless you revoke this permission.

Eastern University will verify the following directory information to inquirers: name, campus e-mail address, dates of attendance, registration status, class, previous educational institutions attended, major field of study, awards, honors, and degree(s) conferred.

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How do I create an individualized major?
A student with fewer than 60 earned credit may propose an individualized major leading to the Bachelor of Arts. The individualized major must be developed with and sponsored by a full-time Eastern faculty member, who will then serve as the student’s faculty advisor. The major must focus on a central theme not expressed in existing majors; draw from several disciplines; range in credits from 33 to 60; include at least one-third of the credits in 300 and 400-level courses; include at least one-half of the credits from Eastern's course catalog; and include a culminating project, thesis or seminar.

The proposed curriculum and justification for the individualized major should be submitted in electronic form (e-mail) by the faculty sponsor to the Registrar (worksheet/format available for download on the Office of the Registrar website or pick-up in the office). The Registrar will review the proposal, add comments and forward to the division chair for action.

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How are graduation requirements determined?
* Core Requirements are determined by the year the student enters EU

* Major Requirements are determined by the year the student declares his/her major
These requirements will be reflected on the student’s online degree audit. This form should serve as the primary guide for course selection.

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How do I “CLEP” out of a course?
CLEP testing is listed in the college catalog. Students should go online to www.collegeboard.com and look at the CLEP subject tests that the Educational Testing Service has devised. Each CLEP test is designed to test knowledge on a basic college course. A successful score is 50. Score reports must be sent to Eastern University (code 2220) for college credit to be awarded. Credit for the CLEP test is posted on the student's Eastern transcript and the course is considered fulfilled. 

course equivalents within Eastern's catalog for specific CLEP tests

CLEP Website

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How do I change my advisor?
You may request a change of advisor by writing to Devon Cockerill (dcockeri@eastern.edu) and indicating who you would like your advisor to be.

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Who is my advisor?
For first year students your academic advisor is the teacher of your INST 150 class. She/He has been trained to assist you in adjusting to college and to choose appropriate courses for next spring.
For students that have declared a major your advisor is a faculty member in your major department. You can find out your advisor by visiting E-Net Student Services under the biographical option.

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What is all that writing at the top of my degree audit and do I need it for registration?
At the top of the degree audit, each student's ID number, name and major are listed. The next line identifies the student's advisor. Students must contact advisor before registration to identify and approve courses for next semester. Advisor's signature on registration form is required. A comment section is next. This may contain a statement that an advising major is attached (Major for advising only. Must be formally declared), that a minor has been declared, and that courses at another college have been approved (App Crsw Elsw: BCCC: PSY100--S104).

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When am I eligible for ON LINE Registration?
Your scheduled ON LINE Registration beginning time is based upon the number of credits that you have previously EARNED (does not include current semester). To view the number of your earned credits you may visit E-Net Student Services and choose the 'Academic Record' option. The total number of earned credits is at the bottom of the page. Check your Registration Guide for when you can register based on your credits earned. 

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How do I know how many credits I have?
You can visit E-Net Student Services and view your academic record to obtain the most up to date credit status.

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Can I drop a class and add another after the first week of classes? 
Unfortunately, the add/drop period ends one week after the beginning of classes. We do this to ensure student success within a course. There is a lower rate of success for students that add a class after the first week. Drop requests after the first week can be made in writing, including explanation to the Registrar. While you cannot normally drop a class after the first week, you can withdraw from a course with no academic penalty up until a certain point (check academic calendar). Requests for a withdrawal require an advisor's signature and brief explanation.

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When is the last day to withdraw from a class without academic penalty?
Students may withdraw without academic penalty from a class until the 10th week of the fall/spring semester (2/3 through the semester). In order to withdraw from a course you may pick-up a form at the Registrar's Office or on the website (www.eastern.edu/academic/registrar) and then have your advisor sign it. Please note that if you withdraw from a class it may affect your Satisfactory Academic Progress for financial aid. So, before dropping the class, stop by the Office of Financial Aid to make sure that there is no impact on aid for the next year (not current year). Please see the University Catalog for more details and refund information.

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How do I withdraw completely from Eastern?
Eastern University Policy requires that any undergraduate arts and sciences student who wishes to withdraw (including leave of absence) from all courses is required to complete an Eastern University Exit Interview with your Resident Director, or the Student Development Office if you are a commuter. A student wishing to leave the University voluntarily for personal reasons for a limited period may choose to be classified as a student on leave of absence rather than a withdrawn student. If during the absence the student wishes to receive University publications, arrangements can be made to send them. Registration materials are sent to the student each semester. When a student has been absent for one year, the University will assume the student has withdrawn from the University, and this will be noted on the permanent record.

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How do I register to do a Directed Study or Individualized Instruction?
By contacting the appropriate department chairperson, you may request directed study 400 with a faculty member. Individualized Instruction of a catalog course not offered in the upcoming session may be granted under special circumstances. The Directed Study/Individualized Instruction form is available in the Registrar’s Office and requires signatures of the instructor, department chair/program director and dean. You may not register for these courses on line.

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How do I go about auditing a class?
A properly qualified student may attend a class as an auditor with the permission of the instructor and the Registrar. An auditor is primarily an observer and may not take examinations in the course. No credit is granted for auditing a course. Full-time students may audit the course without charge. Once a course has been officially audited, however, it may not be retaken for credit and a grade.  See the University Catalog for more details.

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What are the Pass/Fail and Pass/No credit options? How do I sign up for them?
1. Pass/Fail. (faculty directed). Some courses are given only on Pass-Fail basis and are graded P/F by faculty action. An earned grade of P will give the student credit for the course but will not calculate in the student’s GPA. However, an earned F affects the student’s GPA average like any other F.

2. Pass/No Credit Option. (student directed). Students are allowed to use the pass/no credit option under the following conditions: 1. No more than four courses can be evaluated using this option. These courses must be true electives. Therefore, they cannot be used to meet core requirements, major, or area of concentration requirements. 2. This option may be elected in only one course in a given semester. 3. Although a P or a NC will be recorded on the student’s record, neither will affect their average GPA. 4. Hours graded P will be counted as hours earned toward graduation. Hours graded NC will not count as hours earned, nor will they count as hours attempted. 5. This option may be added or dropped ONLY during the first week of the semester.

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Do I need to take a language?
The Language Competency is described in the college catalog in the Core Curriculum section under Competencies. Any student earning a BA or BSW must fulfill the Language Competency requirement of our liberal arts college.

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How do I take a class at Rosemont or Cabrini?
Students may cross register for affiliate college courses through the Eastern University Registrar’s Office by submitting an Affiliate College Registration Form (available for pick-up). Students should check the Registrar websites of the affiliate colleges to determine what courses are available. For further assistance, contact Lori Bristol (lbristol@eastern.edu)

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How do I register for a Field Experience/Internship?
All undergraduate departments may offer Field Experience 395 and Internship 495, but you must have approval to register. Field experience is offered for 1-3 credits and is graded Pass/Fail. Internship is offered for 2 to 12 credits and may include a journal or summary paper.

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I have been asked to be a teaching assistant. How do I register for it?
If you are invited to serve as a teaching assistant, you must have written permission of the course instructor (as well as your advisor) on an add form. Use the department code and 498 (for example, INST 498).

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Who do I talk to about studying abroad?
You are in luck! Eastern has an Off-Campus Programs Coordinator who will be glad to speak with you about your plans. Contact Lori Bristol in the Registrar’s Office, ext. 5010, lbristol@eastern.edu.

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What programs are available for Eastern students who want to study abroad?
Eastern University is currently affiliated with many programs in the U.S. and elsewhere in the world, and more are added each year. There is a list of approved programs on the Eastern web site at www.eastern.edu/admissions/trad_undg/StudyAbroad.html. 
For more detailed information, as well as updates on new programs that may have been recently added, contact Lori Bristol in the Registrar’s Office, lbristol@eastern.edu.

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What do I have to do to make sure my financial aid transfers to my chosen study abroad program?
You will have to fill out several forms, including a Consortium Agreement and an Off-Campus Programs Notification Form. All forms are available from Lori Bristol in the Registrar’s Office.

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How do I make sure my credits transfer from my study abroad program?
Talk to Lori Bristol in the Registrar’s Office. You may have to fill out and submit a “Permission to Take Coursework Elsewhere” form if your program is not on the current approved programs list. 

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I need to take courses this summer. Can I go to a college close to my home?
Before registering to take a course at another college, you need to submit a “Permission to take course work elsewhere” form available for download on our web site or for pick-up in the Registrar’s Office. Course descriptions must be included.
Contact Devon Cockerill (5856) if you have any questions regarding take course work elsewhere.

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What are the computer requirements for On Line and Tech Enhanced Courses?
You need an Eastern email account and a password. You must have daily access to a computer with at least Microsoft Internet Explorer 5.0 or higher (PC) or 4.5 or higher (MAC). Internet Explorer is the best match for the Eastern On line environment.

PC: Windows 95, 98, 98 SE, NT, ME, 2000, XP

90 MHZ Pentium II Processor

64 MB Ram, 56 kbps modem-recommended

MAC: MacOS 8.1 or later

604 PowerPC Processor

64 MB Ram, 56 kbps modem-recommended

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When will I get my final grades?
Grades are due from the faculty to the Registrar three business days after exams end. Grade reports are not automatically mailed to home addresses at the end of the semester. (You may print you own academic record from E-Net Student Services.) If you need a printed report from the Office of the Registrar, you must submit a Grade Report Request Form available on the Walton Wall or outside of the Registrar's Office (McInnis 251).

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How do I use E-NET Student Services?

  1. Go to https://genesis.eastern.edu/ 
  2. Click on ‘Student Services’ 
  3. You will be prompted to enter your user name and password (the same for your Eastern e-mail account/case sensitive). 
  4. You will then be taken to the Student Services Menu. 
  5. The Student Services Menu comprises: 
    • Biographical- This provides you with the records that the school uses that contain your name, address, phone numbers, e-mail, academic advisor, major, anticipated date of graduation, test scores, housing information, along with a variety of other information about you. 
    • Student Schedule- Use this tool to view your current schedule. Or you can also view your schedule from a previous semester or next semester, if already registered. To change semesters, go to the box at the bottom center of the screen entitled “Current Option Settings.” Click on “Set Options.” 
    • GPA Projection- Use this tool to see how your grade point average would be affected by the current semester grades. 
    • Grades- This service allows you view your grades in ‘real time’ as the Office of the Registrar enters them into the system. You may also view your grades from previous semesters by changing the “Current Option Settings.” 
      Academic Record- Use this tool to view all your grades and classes on one convenient screen. 
    • Degree Audit- This option is available to help students in the advising process by showing what courses are still needed for graduation. 
      Course Catalog- Check here for the most update course offerings and availability. Click on the department and course to see the current schedule and enrollment information. 
    • Financial Aid- This option allows you to view your award notice and any documents still needed by the Student Accounts/Financial Aid Office. 
      Course & Fee Statement- View your bill. 
    • Registration- This option is only available during registration periods that are outlined in the Student Registration Material that is either campus mailed or sent to your home address. This option allows you to register in ‘real time.’ 
  6. To navigate through the Student Services Menu, simply click on the button and the web page will open. 
  7. To log-out, you must completely shutdown your web browser. 

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I lost my E-Net username and password. How can I get the information needed to log in?
To request your Eastern E-net username and password please complete the E-net request form. Alternatively, you may stop by the Registrar's Office, at Room 251, on the 2nd Floor of McInnis Learning Center, with a valid photo ID.

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For further assistance, please e-mail the Registrar's office (registra@eastern.edu) or visit: helpdesk/enet_student_services.pdf

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