Eastern University
Administrative Computing Support
“Who to Contact for What”

For Help with E-Mail

• Email – accessing email once it is installed and configured on your PC
• Login and password problems (authentication issues) for email and email for new students

Please contact:
Vladimir Gordynskiy, x5973, vgordyns@eastern.edu
Michael Sanker, Network, x5821, msanker@eastern.edu

For Help with Websites

• Creating web pages, training in Front Page and CMS
• Eastern website problems – technical issues

Please contact:
Vladimir Gordynskiy, x5973, vgordyns@eastern.edu
Mark Hoffman, x5935, hoffman@eastern.edu

For Help with Network Connectivity and Wireless

• Listservs (group email lists)
• Remote access
• Infrastructure issues, servers

Please contact:
Michael Sanker, x5821, msanker@eastern.edu
Benjamin Davis, x1493, bdavis@eastern.edu

For Help with Student & Faculty Services

• E-Net Student or Faculty Services (web faculty advising, student web access to their records, web registration)
• CARS (administrative system) student area software support (admissions, registrar, housing)
• Email for new faculty

Please contact:
Gary Wissinger, x5849, gwissing@eastern.edu

For Help with Financial Services

• CARS financial area software support (student billing, financial aid, accounts payable, payroll, general ledger), Cognos Financial Reporting

Please contact:
Dwight Fowler, x1388, dfowler@eastern.edu

For help with Cognos

• Cognos Web Reporting (reports, cubes)

Please contact:
Jeff Lundblad, x5800, jlundbla@eastern.edu

For Questions about IT

• IT services, current projects, new initiatives, future directions

Please contact:
Dwight Fowler, Director of Administrative Computing, x5855, dfowler@eastern.edu