Office of Institutional Effectiveness, Research and Assessment
About the Office

Mission
The Mission of the Office of Institutional Effectiveness, Research and Assessment is to:
(1) Support the university’s efforts to develop and maintain a body of evidence that the institution is achieving its goals.
(2) Contribute to and facilitate a consistent cycle of institutional planning and renewal.
(3) Promote and contribute to a culture of decision-making that is mission-driven and data informed.
(1) Support the university’s efforts to develop and maintain a body of evidence that the institution is achieving its goals.
(2) Contribute to and facilitate a consistent cycle of institutional planning and renewal.
(3) Promote and contribute to a culture of decision-making that is mission-driven and data informed.
The goals of this Office are to provide Eastern constituencies with complete and accurate information both to inform decision-making and to demonstrate how the University is advancing its mission of “preparing students for thoughtful lives of Christian faith, leadership and service.” To accomplish these goals, the Office collaborates across all colleges and divisions of the University and integrates data about Eastern University with institutional and student learning assessment results. Areas of responsibility include management and support of the University’s strategic planning, assessment and research processes and functions, as well as monitoring of accreditation compliance.
Structure
The Office of Institutional Effectiveness, Research and Assessment is housed in the
Division of Academic Affairs and led by the Associate Provost for Institutional Effectiveness. In this role, the Associate Provost oversees the activities of two additional units critical to the institution’s assessment activities: the Office of Institutional Research and the Office of Assessment.
Staff
Christine Mahan, Ph.D.
Associate Provost for Institutional Effectiveness
610.341.1706
cmahan@eastern.edu
Joy Duval Greco
Associate Director of Institutional Research
610.341.5898
jgreco@eastern.edu
Paula Hedderick
Executive Assistant
610.225.5026
phedderi@eastern.edu
Thomas Dahlstrom, MBA
Director Of Institutional Research
610.341.5898
tdahlstr@eastern.edu
Eileen McGovern, Ph.D.
Director of Assessment
610.225.5457
emcgove@eastern.edu









