Student Accounts Office
Billing Concerns
If you have a concern or question about a specific charge on your student account, you are encouraged to contact the charging department directly in order to understand the assessment. Below is a list of the departments who assess charges to your student account.
| Charge | Contact |
Email /Phone |
| Book charges: |
Book Store |
eastern@bkstr.com |
| E-Card: | Service Stop | servicestop@eastern.edu |
| Green Energy Fee: | Student Development |
studev@eastern.edu |
| Hall Fines: | Housing Office | housing@eastern.edu |
| Health Insurance: | Health Center | hlthctr@eastern.edu |
| Housing Assessments: | Housing Office | housing@eastern.edu |
| Financial Aid Awards: | Financial Aid Office |
finaid@eastern.edu |
| Key Replacements: |
Housing Office |
housing@eastern.edu |
| Late payment Fees: | Student Accounts Office |
stuaccts@eastern.edu |
| Library Fine: |
Library | 610.225.5041 |
| Parking Permits/Fines: | Security | 610.341.1737 |
| Service Charges: |
Student Accounts Office | stuaccts@eastern.edu |
