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New Student FAQs

When is orientation?

When will I receive my Eastern username and password?

What is myEastern?

How do I pay my tuition bill?

How do I obtain books for class?

How do I find out where my class is located?

What do I need to do to prepare for the first night of class?

Who do I contact with questions?

When is orientation?

Student Services has created an online orientation and resource guide that you may review at your own pace. It has instructional guides as well as useful links that are extremely important for you to have access. For example, you will find out how to submit a photo for a photo id, fill out parking permit information (if needed), how to order books, find course information and much, much more.  You may access the orientation by going to: http://tiny.cc/euorientation.  Undergraduate students will also have an on-site orientation near the start of the program.  Student Services will contact you via email with the date and details of this event.  

Residency Students: Your orientation information will be sent to you from your Student Services Contact or your respective program department.

When will I receive my Eastern username and password?

Your Eastern username and password will be mailed to you upon application to your program.  If you did not receive this or need a refresher, please email student-services@eastern.edu and your Student Services Contact will provide you with all your information.

What is myEastern?

myEastern (my.eastern.edu) is your own customized portal that allows you to log in and view all your personal information, including student schedule, financial aid awards, tuition bill and much, much more.  The above mentioned orientation covers this system in detail.

How do I pay my tuition bill?

Once you are registered for classes, you will be issued a bill electronically.  To view and pay your bill, log into Web Advisor.  Your account must be paid in full prior to the start of classes.   Any questions regarding your bill should be directed to:

Student Accounts Office
                                Ph: 610-341-5831 | Fax: 610-341-1492 | stuaccts@eastern.edu

How do I obtain books for class?

Your required booklist will be listed on the University Bookstore website.  For more details on the book purchasing process, click here.

How do I find out where my class is located?

To view class schedule and classroom assignments, log into Web Advisor and click on My Class Schedule.

What do I need to do to prepare for the first night of class?

To be best prepared do the following:

  • Complete the Online Orientation
  • Purchase your textbooks
  • Review the course material/syllabus posted on your Brightspace course (explained in orientation)
  • Check your Eastern Email
  • Complete Financial Aid process or Tuition Payment Plan

Who do I contact with questions?

Student Services is available to assist you as you begin orientation and act as a point of contact throughout the program.   Email student-services@eastern.edu and a member of the team will respond as quickly as possible.

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