The MA in Health Services program is 30 credits composed of six core classes and four concentration ones.  Students have a choice of satisfying the core with six of twelve courses offered.


    Course Number Course Name Credit
      Choice of any six from the following to accumulate 18 core credits  
    BUSA 555 Digital Media & Marketing 3
    MNGT 615 Talent Management 3
    BUSA 660 Strategy 3
    MNGT 515 Global Business 3
    MNGT 665 Ethics & Social Justice 3
    MNGT 675 Practicum 3
    MNGT 625 ERP- Operations & Supply Chain 3
    ECON 515 Financial Economics 3
    LEAD 604 Organizational Behavior & Development 3
    LEAD 614 The Art of Decision Making 3
    LEAD 624 Leadership Theory 3
    LEAD 634 Managing Diversity & Conflict 3
      Subtotal Credit Hours: 18
      One concentration, required four courses (or 12 credits) each:  
    HMGT 536 Health Information Management Services 3
    HMGT 596 Healthcare Delivery Systems 3
    HMGT 601 World Health 3
    HMGT 696 Healthcare Quality, Risk and Regulatory Compliance 3
      Total Credit Hours: 30

    Course Descriptions

    Core Classes

    Students have a choice of six of twelve core courses, for a total of 18 credits.

    ECON-515 Financial Economics-3 credits
    A survey of accounting, finance, and economics necessary for the financial management of any organization. Students leave this course with a managerial command of these broad subject areas and are equipped to make organizational decisions based on the information received from financial reports and forecasting.

    MNGT-515 Global Business- 3 credits
    An analysis of the vast external environment in which organizations operate today that provides students with principles and strategies for navigating the complexities of the global market. Students consider global economic, political, and social factors that affect daily organizational operations. Additionally, students explore ethical and justice-related questions and gain a broader understanding of the world and how business operates within it. 

    BUSA-555 Digital Media & Marketing- 3 credits
    An exploration of the use of digital media in marketing and the implications this has for organizations. Students gain knowledge of the marketing process and how marketing strategies are used to promote ideas, goods, and services in the information age by concentrating on online business, digital advertising, consumer data, and social media. 

    LEAD-604 Organizational Behavior and Development-3 credits
    Gain an understanding of how group, individual, and relational behaviors within organizations shape the structure, efficiency, and development of that organization and learn strategies about how to respond to these organizational behaviors as a leader. Utilizing the lens of social sciences, this analysis of organizations equips students to understand and respond to an organization’s dynamics so they can bring guiding vision and leadership into their role.

    LEAD-614 The Art of Decision Making- 3 credits
    An exploration of decision-making models that enables students to learn when and how to apply them in contexts such as personnel management, finance, and marketing. Additionally, students are equipped with both the hard and soft skills required for effective leadership in varying organizational environments. 

    MNGT-615 Talent Management- 3 credits 
    A comprehensive survey of management practices that facilitate the development and maintenance of a sustainable talent pool. Students leave this course equipped with leadership and management strategies that improve organization member efficiency, motivation, satisfaction, and achievement in a way that helps the organization move toward its strategic goals.

    LEAD-624 Leadership Theory- 3 credits 
    A survey of major leadership theories and styles and how they manifest themselves in practice and outcome. Based on the techniques, methodologies, and frameworks studied, students reflect on their own leadership and build their own personal leadership style throughout the course. 

    MNGT-625 Operations and Supply Chain Management- 3 credits 
    Gain the knowledge and skills necessary to manage organizational operations and supply chains to meet consumer demand. Students leave this course with strategies to create an efficient and effective supply chain and the confidence to make strategic supply chain decisions.

    LEAD-634 Managing Diversity and Conflict- 3 credits
    Develop the skills and insight required to navigate the challenging spaces of diversity and conflict. Students gain understanding about allowing for diversity in the workplace, harnessing diverse experiences for creative innovation, and working through conflict when it arises. Students are advised on how to approach difficult topics as a manager, so they are prepared to face challenging issues outside of the classroom.

    BUSA-660 Strategy-3 credits
    Develop the skills to craft and execute a strategic framework that builds competitive advantage and steward resources, talent, customer loyalty, and brand reputation. Students learn to develop and evaluate strategic plans that account for organizational mission and goals in addition to the external environment including economic, political, technological, social, and global factors they must confront. 

    MNGT-665 Ethics & Social Justice-3 credits 
    A critical analysis of questions of ethics and justice in organizational operations using an approach unique to Eastern University that emphasizes faith, reason, and justice. Sample topics include consumer protection, personnel management, and advertisement. Special attention is given to ways in which the Christian faith informs the motivation and structure of ethical decisions. Students leave the classroom prepared to deliberately and ethically face the quandaries of the modern marketplace.

    MNGT-675 Practicum-3 credits
    A student-directed applied learning project completed under faculty advisement designed to allow students to demonstrate their management competency. The project involves a product, service, organizational unit, market sector, innovative process/idea, or resolution to a significant organizational problem. Students demonstrate mastery of their program’s material by formulating recommendations and an associated action plan that incorporates critical analysis, sound business principles, ethical standards, and best practices into their work. 

    Health Services Class Concentration

    Students are required to take each course in the concentration, for a total of 12 credits. 

    HMGT-536 Health Information Management Services – 3 credits
    A comprehensive review of the technologies and techniques used to gather, analyze, and protect patient information. Students learn the importance of data integrity and its uses in a high performing healthcare organization. Additionally, students evaluate technological and healthcare trends so they can be prepared for future changes in information management services and how these changes will affect patient care.     

    HMGT-596 Healthcare Delivery Systems – 3 credits
    An analysis of the continuum of care and how health delivery systems are structured, managed, and financed. Gain knowledge of the value chain by evaluating the roles of providers, patients, and payers through the lens of various delivery systems such as general hospitals, specialists, long-term care, in-home care, etc.

    HMGT-601 World Health – 3 credits
    An exploration of theoretical frameworks and practical perspectives on health needs and concerns from various cultures and countries. Students evaluate the social, political, and structures that shape healthcare delivery around the world. Students leave this course with a global understanding of healthcare systems, and they have the opportunity to evaluate how healthcare delivery could be systematically improved.

    HMGT-696 Healthcare Quality, Risk, and Regulatory Compliance- 3 credits
    A survey of the operational nuances of health care administration brought about by the web of regulatory bodies, health care standards, and legal responsibilities. Students leave this course able to evaluate and improve quality of care through operational management; manage risk through the use of risk assessment tools and protocols; and navigate through the complex space of regulations, standards, and certifications.