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Financial Aid: FAQ's

How do I apply for Financial Aid?
Before you can file the Free Application for Federal Student Aid (FAFSA), you (and your parent if you are a Dependent student) must obtain a Federal Personal Identification Number (PIN). You can do this by visiting www.PIN.ed.gov and clicking on the button for “Apply Now”. Once you have your PIN, you can then file the FAFSA and sign it electronically online at www.FAFSA.ed.gov. The Financial Aid Office will receive the results of your FAFSA and determine your financial aid eligibility based on the results. After your financial aid eligibility is determined, an Award Letter will be mailed to your home address. You can also view the information online at the MyEastern portal- my.eastern.edu.

How do I know if you are missing any information from me?
The Financial Aid Office sends out missing information emails every other week.  These emails are sent to your Eastern email account as well as any other email address you provided on your FAFSA under the student and parent's sections.  The email will give you instructions on how to access the Missing Documents section of your my.eastern.edu account.  Documents that have not yet been received by the Financial Aid Office will appear in the Missing Documents section; once we have them, it will then show up as a Received Document.

Is there a deadline for when I need to apply for Financial Aid?
Eastern University does not have a filing deadline. We do encourage students to file their FAFSA as soon as possible. If you are a Pennsylvania Resident, please make sure to file your FAFSA before their deadline of May 1. However, if you miss their deadline, you should still file the FAFSA as they may award a State Grant to students who file after the deadline, if they have funding available.

How do I apply for a loan?
Students are typically eligible for a Federal Direct Stafford Loan from the Department of Education. In order to have the loan funds applied to your bill, you would need to complete a Master Promissory Note (MPN) and Entrance Counseling for the Subsidized/Unsubsidized loan online at www.StudentLoans.gov. You will need your Federal PIN in order to sign into the website.

What do I do if I have a balance on my bill?
Our website offers helpful information on ways to pay your bill. You can apply for Outside Scholarships, complete the Church Matching Grant form, the Ministerial Discount form, apply for a Parent PLUS Loan, and/or apply for a Private Alternative Loan. The Student Accounts Office (the billing department) also offers payment plan options in partnership with Higher One. For more information on payment plans, please visit their webpage, or contact the Student Accounts Office directly at 610-341-5831 or stuaccts@eastern.edu.

Can I decline or reduce the loans I received on my Financial Aid Award Letter?
Yes, you can decline or reduce your loans by simply emailing us at finaid@eastern.edu. It is best to send a loan change request at least 30 days before your loan disbursement in order for our office to make the necessary changes before the funds arrive.

Who should I contact if I have questions about my financial aid?
All of the staff members of our office are more than happy to assist you and your family with your financial aid inquiries.  The best ways to reach us are by email- finaid@eastern.edu or by phone- 610-225-5102.  If you need to send documents to our office, you can mail them to the attention of the Financial Aid Office, fax them to 610-225-5651, or email them to finaid@eastern.edu.

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