Please see below for frequently asked Undergraduate questions

Bill Information

When is my bill due?

Bills are due by the due date listed on the bill.

When do I receive my bill?

Eastern University sends an email alerting students when their bill is viewable through (Eastern University does not send paper bills.)

How do I log into the EU portal and access my bill?

To access the EU portal:
-  Log on to

What if I am expecting financial aid awards but it is not showing on my bill?

Payment in full is due by the due date. If you are expecting financial aid but do not have that information by the billing due date, please pay your bill in full.  Any financial aid you receive after can be used to reimburse yourself.

Bill Payment

What happens if I cannot pay my balance on time?

A late payment fee of $165 per semester and $82.50 per term will be charged to your account if your account is not paid in full by the due date on the bill. Each month that your account remains unpaid you will be assessed a 1.5% service charge until your balance is paid in full.

If I have a credit balance on my account, how do I apply for a refund?

E-Refund Now Available! (Direct deposit to your bank account)

Sign Up Today!

  • Log into
  • Click "Student Accounts"
  • Select "Bank Information (U.S.)"
Do you accept credit card payments?

Credit card payments are accepted on the web. You may make your payments using your VISA, American Express, MasterCard and Discover credit card.  There is a 2.65% convenience fee associated with this method of payment.