Dr. Flores has held management and leadership positions in major companies including Shell Oil Company, The Prudential, and USAA. At USAA, he managed the $11.5 million budget for the IT department. He has extensive experience developing and teaching courses for organizations in the disciplines of Project Management, Human Resources, Agile Scrum, and Information Technology. Dr. Flores founded a global IT enterprise, which has operations in India, Costa Rica, and the United States. He has achieved the ITIL Expert® credential, and he has earned the following Project Management and Agile credentials: PMP®, CAPM®, PMI-ACP®, PMI-SP®, PMI-PBA®, PMI-PfMP®, PMI-RMP®, CSM®, CSPO®, CSP®, and Advanced-CSM® and -CSPO®. Dr. Flores has written several books including How to Become a Proficient Online Learner. He has earned two doctorates and seven master’s degrees. Dr. Flores has taught corporate training classes since 2008, and his clients include the City of San Antonio, US Air Force, Rackspace, and Veteran’s Administration.