One of the hallmarks of Eastern University’s undergraduate LifeFlex program is that your textbooks are automatically provided for you through our partnership with Follett Access. No more scrambling with multiple websites to order the right materials. We’ll make it easy for you to access exactly what you need right in your Brightspace site.

How Does Eastern Follett Access Work?

The Eastern Follett Access Program will deliver the most up-to-date ebooks right to Brightspace, so students don’t have to worry about a separate ordering process or confusing integration.

Eastern University understands how important it is for students to have those materials on hand and ready for use as they begin each term.

Qualifying Academic Programs

All students pursuing an associate’s or bachelor's degree through Eastern University’s undergraduate LifeFlex program will participate in the Eastern Follett Access Program.

Frequently Asked Questions

How do I know if I am included in Eastern’s Follett Access program?

All students enrolled in an undergraduate LifeFlex program will be automatically enrolled in Follett Access. If you would like to review the option to opt-out of the program, please review the FAQ titled “Is the program required or can I Opt-Out of the program?”


How does the program work?

Eastern Follett Access takes the hassle out of getting your course materials because costs are covered as part of the charges on your school statement. This allows every enrolled student access to all required materials on the first day of class. Once you have selected your courses, your course list will be sent to the Campus Bookstore. The Campus Bookstore gets everything ready for you. All you need to do is check your school email for how to access your course materials for the term.

How often are materials supplied?

Required materials are supplied at the beginning of each term. The materials will be accessible on the first day of class. Please continue to check your school email before the start of each term.

Will I save money?

Yes! Students can save up to 60% or 80% based on savings at other schools and thanks to the campus store relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access, manage and use all course materials regardless of format or cost.

Is Eastern Follett Access required, or can I Opt-Out of the program?

Students may choose to opt-out of Eastern Follett Access. Students wishing to opt-out must do so by the specific date at the beginning of each term. All students are automatically enrolled in Eastern Follett Access and must take action to opt-out of the program.

Students who opt-out of Eastern Follett Access are responsible for finding and purchasing their required course materials on their own.

How do I get my course materials?

Once you have selected your courses, your course list will be sent to the campus store, and they will get everything ready for you! All you need to do is check your school email for where to locate your materials.  You will be provided a digital bookshelf.

Can I have my printed learning materials shipped to me?

Yes. For an additional fee, students can choose to have printed materials shipped.  Contact your campus store at for details.

Can I choose if I want print or digital materials?

Print or digital format is determined based on the adopted material for the specific course prior to the start of class. If you are a student with a qualified disability requiring print versions or other accommodations, please contact CCAS for more information.

What if I add or drop a course?

If you add or drop a course, that information is automatically transmitted to the Eastern University Bookstore. For added courses, Digital materials will be emailed to your school email account or provisioned directly into Brightspace. For printed materials, you will receive an email (check your school email address) when the new print materials are shipped.

For courses dropped prior to the last day to drop/add, printed materials must be returned to the Eastern University Bookstore. Access to electronic or digital materials will be automatically disabled.

How Do I Opt-Out/Do I need to opt out each term?

All students are automatically included in Eastern Follett Access; however, students may opt-out of the program during specified opt-out periods. You will have the option to opt out of Eastern Follett Access at the start of each term. 

Learn more about the opt-out process and specific deadlines.

For all other questions, contact your campus store at for information on how to opt out.

What are the Opt-Out dates for this academic year? 

All online undergraduate students are automatically included in Eastern Follett Access; however, students may opt-out of the program by the following deadlines for each term: 

  • Fall 1 - 09/12/23 
  • Fall 2 - 10/30/23
  • Spring 1 - 01/23/24
  • Spring 2 - 03/18/24
  • Summer 1 - 05/28/24
  • Summer 2 - 07/15/24
What if I opted out by mistake or changed my mind?

If you already opted out and the opt-out period has not ended, you can opt back in during that period of time. Please log back into the opt-out portal and choose “Opt-In”. You can login to the Opt-Out Portal OR check your school email address for the link to the Opt-Out portal.

If my professor has recommended course materials, will those be included in Eastern Follett Access?

Only materials identified by your professor as “required” are included in Eastern Follett Access. All “recommended” materials will be available for purchase separately at the Eastern University Bookstore.

What if I get an incomplete grade in a course and need additional time to access course materials?

If that course includes a printed material, that material is yours to keep. If that course includes a digital material, the length of access is dependent upon that specific material. Please contact the Eastern University Bookstore at for details.

I have questions that were not answered in these FAQs. Where can I get more information? 

Any additional questions, please contact your campus store team at