Counseling Services
Counseling for students in traditional undergraduate programs at CAPS
- In-person and virtual options available
- Contact CAPS at caps@eastern.edu or 610.341.5837 for information or to get started.
Counseling through Welltrack Connect, available to all students
*Please note that CAPS counselors do not provide documentation for emotional support animal requests on- or off-campus.
Confidentiality
The CAPS counseling staff adhere to professional, legal, and ethical guidelines set by the American Psychological Association, the American Counseling Association, and Pennsylvania state law. Information is not disclosed without the student’s permission except in cases of serious risk of harm to the client or others, child abuse, or a court order.
Crisis and Emergency Procedures
Students with urgent needs will be seen on a walk-in basis during regular office hours (Mon-Fri 8:30-5:00 pm) whenever possible. CAPS staff are not on call after hours and on semester breaks and holidays. After hours, students may use the following resources:
- Call CAPS at 610-341-5837 (choose option 2)
- Delaware County Crisis Connections Team: 1-855-889-7827
- 988 Suicide & Crisis Lifeline (or 1-800-273-8255 )
- Crisis Text Line (national): Text HOME to 741741
- Bryn Mawr Hospital, 130 S Bryn Mawr Ave, Bryn Mawr, PA 19010
- Paoli Hospital, 255 W Lancaster Ave, Paoli, PA 19301