St. Davids, PA – Eastern University’s College of Business and Leadership (CBL) announced exceptional results from its latest annual MBA satisfaction survey, reporting a 95% student satisfaction rate and a Net Promoter Score (NPS) of 75. These figures outperform peers and continue to climb each year, reinforcing the program’s commitment to providing a superior, student-centered educational experience.
An NPS of 75 places the program in the “Excellent” category—a benchmark that significantly outpaces the broader higher education industry average of 32. NPS is a widely acknowledged standard for measuring likelihood to recommend a product or service. Comparative data suggests that this performance rivals or exceeds reported NPS scores for several other prominent MBA programs, underscoring the effectiveness of the college's dedicated approach to student support.
“A 95% satisfaction rate and an NPS of 75 are truly amazing. These results are a direct testament to the extraordinary work of our team, from our faculty who develop and teach excellent courses, to our advising and support staff who provide the responsive, student-centered care that defines the Eastern experience.”
The survey results highlight the success of CBL’s holistic approach, which integrates rigorous academic development with best practices for student learning. Eastern’s innovative MBA combines academic excellence, flexibility, affordability, a transformative approach to business, and comprehensive preparation for utilizing AI in the workplace. The program continues to excel in delivering an impactful, high-quality MBA experience with exceptional return on investment.
For more information about the Eastern University’s MBA program, visit eastern.edu/mba.
About Eastern University
Eastern University is a Christian university enrolling approximately 10,000 students in over 140 undergraduate, graduate, and seminary programs. The university’s main campus is located in St. Davids, PA, with many programs available online. Eastern’s core values of faith, reason, and justice are woven into all of its educational programs. For more information visit eastern.edu or contact Erin Ahlefeld, Communications & Public Relations Manager: erin.ahlefeld@eastern.edu.